Senores Ameican Airways,yo Yolanda Alvarado, viaje en su aeolinea el dia sabado 23 de Agosto del 2014, Caracas to Miami este vuelo #914 tuvo un retraso de forty five minutos en salir por ende he llegado tarde a Miami y perdi mi conexion rumbo New York,YFK,fui al counter y la sra. me dijo q yo tenia que correr con los gastos que no era su culpa eso period lo que l aerolinea podia hacer por mi,no es justo que yo tenga que pagar hotel,comida por culpa del retraso,yo llame esa noche en el hotel y hable con srta.Sandra Galves y me dijo que no podia ser que yo pagara por eso que le scaneara el boleto qu decia passenger pays se lo pase llame y claro me atendio otra persona Samuel Martinez y dijo que cuando tomara la conecion to N.
( Ongoing from remark 191) Moreover, we needed to consider A different day of our journey to return into the airport three times afterwards to acquire the car we experienced reserved. When we arrived for our return flight to Charlotte on twelve/5/2015, we boarded flight 875, and among our suitcases seemingly in no way created it onto the airplane and was remaining in Aruba. When we boarded our connecting flight to Boston, I used to be checked in and released to enter the jetway. When I had been heading onto the jetway, I was informed I required to return and wait around versus the wall while others passed me by. I used to be told I necessary to “consolidate†my possessions. I'd a wallet purse all over my neck in opposition to my entire body that steps three inches by 5 inches. I used to be explained to I needed to acquire it off my man or woman and place it in the canvass bag I'd. Are you severe???? On board flight 1783, we had been approached by among the rudest stewardesses I have ever encountered in my lifetime named Sheila. This plane was different from the other planes we were on, and our “excess area†seating seemingly wouldn't enable us To place our personal objects under the seat in front of us.
It’s fascinating to me that it's arrive at this avenue. I've performed a substantial amount of exploration On the internet to try to uncover an E-mail Handle that could go to the business immediately.
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Occasions have altered and its quite sad. BTW – Our flight to Madrid was with Iberia as well as the practical experience was the complete reverse! The aircraft was vivid, clean and fashionable as well as the food stuff alternatives have been appetizing as well as the attendants have been aware of foodstuff elements. Certainly it can be achieved proper!
The complete opposite is your worker Liibide (sorry I didn’t obtain the spelling of his identify). I be reluctant to phone him a Consumer Service Rep. He did help me with some complications I had on my outgoing flight but essentially was of no help in any way with my return flight.
I cannot think you board travellers ahead of doing all your checks on the plane. Leaving your shoppers trapped for more than 2 hrs without having to tiny facts is complete bullshit. While you're in essence the same as each and every airline On this respect, it’s simply just not appropriate to deal with your buyers this fashion.
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The key Internet site handle for American Airlines is . You'll be able to guide flights and seek out vacation packages and also other journey wants on the site. You can even obtain your American Airlines account and call purchaser service.
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For starters, huge many thanks and shout out to the Cust Svc rep Laura. She may be very helpful and was equipped to handle my trouble immediately. You need to experience very fortunate to get her as an personnel.
My to start with and last time to fly with American Airways: I'm a larger female and I paid extra for seats on two of my flights making sure that I would not be described as a burden to other travellers. Why I don’t know there was nothing at all different about them. My past flight i thought about this to my vacation spot was cancelled and I did not determine until finally I had been on my method to the gate. They tried to rout me to another airport with minor familiarity with the opposite airport. Following a 4 hour hold off I arrived at my vacation spot.
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